Privacy Policy

1. Introduction & Overview

At Bradenton EV Charging Solutions ("we," "our," or "us"), we value your trust and are committed to protecting your personal privacy. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you visit our website at evchargerrepairbradentonfl.com or interact with our telephone referral service at (941) 303-8689.

By accessing our website, submitting an electrical diagnostic inquiry form, or calling our dispatch phone line, you agree to the collection and handling of your information as outlined in this policy. If you do not agree with these terms, please discontinue use of our site.

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2. Information We Collect

We collect information you provide directly to us, as well as automated diagnostic usage data:

A. Information You Voluntarily Provide

• Contact Details: Your full name, telephone number, email address, and physical street address or neighborhood in Manatee County (e.g., Lakewood Ranch, Palma Sola, Parrish).
• Service Inquiry Information: Details regarding your electric vehicle charger make and model (Tesla, ChargePoint, Wallbox, etc.), observed error light sequences, tripping breaker symptoms, and preferred inspection timeframes.
• Communications: Audio call recordings or notes taken during phone conversations with our dispatch coordinators to ensure referral quality and safety.

B. Automatically Collected Technical Data

• Log & Device Data: IP address, browser type, operating system, referring URLs, device identifiers, and pages visited.
• Analytics & Cookies: We utilize Google Analytics (G-THJEP2PN8R) and Google Search Console to monitor website performance, user interaction, and aggregate traffic patterns. You can manage or disable cookies through your individual browser settings.

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3. How We Use Your Information

We use the collected information strictly for operational and communication purposes:

• Contractor Referral Dispatch: Matching your EV charging diagnostic request with qualified, independent licensed electrical contractors operating in your specific Bradenton community.
• Customer Support: Responding to questions, confirming diagnostic appointment windows, and following up on completed electrical repairs.
• Service Improvement: Analyzing website traffic and popular charging troubleshooting guides to enhance our technical content and user experience.
• Fraud Prevention & Legal Compliance: Protecting against fraudulent inquiries, verifying contact authenticity, and complying with applicable Florida legal requirements.

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4. Information Sharing & Referral Disclosure

We do not sell, rent, or trade your personal information to third-party data brokers or marketing lists.

Because Bradenton EV Charging Solutions operates as a specialized consumer referral platform, we share your submitted contact details and equipment symptoms directly with our network of independent, licensed, and insured electrical contractors in Manatee County to fulfill your service request. Once transferred, the selected contractor uses your details solely to coordinate on-site diagnostic visits and provide written repair estimates.

We may also share information with trusted third-party service providers (such as hosting providers, cloud databases, and analytics services) solely to operate our website and communicate with you.

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5. TCPA & Phone Communication Consent

By providing your phone number on our website forms or initiating a call to (941) 303-8689, you provide express written consent for Bradenton EV Charging Solutions and our affiliated local electrical contractors to contact you via phone call or SMS text message regarding your EV charger inquiry. Consent is not a condition of purchase, and you may opt out of SMS communications at any time by replying "STOP".

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6. Data Security & Storage

We implement commercially reasonable technical and administrative security measures (including SSL/TLS encryption, secure server firewalls, and restricted administrative access) to protect your personal data from unauthorized access, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

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7. Your Privacy Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal contact records.
• Opt out of non-essential communications or cookie tracking.

To exercise any of these rights, please contact us at [email protected].

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8. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at: